Unit4 Ava ordering and registration

Ordering

The Unit4 Advanced Virtual Assistant (Ava) is a Unit4 cloud service and must first be ordered by the customer via Unit4 account management/sales for use with Unit4 ERP. Once ordered, account management/sales will take care of the registration process by submitting the Cloud Order Form.

Registration with Unit4 Identity Services and Discovery Service

To use Ava, the customer Unit4 ERP installation must be assigned an IDS authority an IDS tenant ID and an IDS Scope, and registered with the Unit4 Identity Services and Unit4 Discovery Service. This is done by Unit cloud ops.

Unit4 ERP cloud setup / registration

The cloud setup / registration performed by Unit4 cloud ops involves the following:

• The customer is assigned a unique identifier (GUID) which is used to identify the customer throughout the Unit4 Cloud offering.
• The customer is registered as a tenant in the appropriate (geopolitical) Unit4 Identity Services instance.
• The Advanced Virtual Assistant is registered centrally in the Unit4 Cloud.
• The URLs to the customer's Unit4 ERP are registered centrally in the Unit4 Cloud. This includes URLs to the Web application, public web API and SOAP web services.